OVERVIEW
Welcome to My Store! The terms “we”, “us” and “our” refer to My Store. My Store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). My Store is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. My Store reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until My Store confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as My Store may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to the return Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 – Intellectual Property

All content on this website, including but not limited to text, graphics, images, logos, product descriptions, downloadable materials, and the overall design and layout, is the property of DigitalPhysioMadeEasy (or our licensors) and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may use our website and materials for personal, non-commercial purposes only. You must not reproduce, copy, distribute, modify, create derivative works from, display, sell, or share any part of our content without prior written permission from DigitalPhysioMadeEasy.

Unless clearly stated otherwise, nothing in these Terms grants you any licence or right to use any of our trademarks, logos, or other intellectual property.

All rights are reserved by DigitalPhysioMadeEasy. Unauthorised use of any content or materials from this website may breach copyright or other applicable laws.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

Section 9 – Relationship with Shopify

Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products and services to you.

All purchases made through this website are between you and DigitalPhysioMadeEasy. While Shopify enables the technical operation of our store, it is not responsible for any sales, products, customer service issues, damages, or losses that may arise from your transactions with us.

By using this website, you acknowledge that Shopify is not a party to any sale or contract made through our store and bears no responsibility for the quality, safety, or delivery of any products purchased.

All enquiries, concerns, or refund requests should be directed to DigitalPhysioMadeEasy, not Shopify.

Section 10 – Privacy Policy

All personal information collected through this website is handled in accordance with our Privacy Policy.

As our store is hosted by Shopify, some of your personal data will also be processed in accordance with Shopify’s Privacy Policy.

By using this website, you acknowledge that you have read and understood both privacy policies.

Because our website is hosted by Shopify, certain information about your visit (such as browsing behaviour and order details) may be collected and processed by Shopify to help operate and improve the service. This may involve securely transferring data outside of the UK or EEA where necessary to fulfil your order or provide customer support.

For more information about how we and Shopify use and protect your personal data, please review our full Privacy Policy.

Section 11 – Feedback

If you choose to share any ideas, suggestions, reviews, or feedback (collectively referred to as “Feedback”) with us, you agree that DigitalPhysioMadeEasy may use this information to improve our products, services, and content.

By submitting Feedback, you grant us a worldwide, royalty-free licence to use, reproduce, modify, publish, and display your comments or ideas in any medium, including for promotional or commercial purposes.

You confirm that:

• You own the rights to any Feedback you provide, or have permission to share it.

• Your Feedback does not infringe on any third-party rights or contain unlawful or offensive content.

• You are not providing misleading, false, or harmful information.

We are not obligated to maintain any Feedback in confidence, provide compensation, or respond to submissions. However, we may monitor or remove any content we consider inappropriate, offensive, or in breach of these Terms.

You remain solely responsible for the accuracy and legality of any Feedback you post. DigitalPhysioMadeEasy accepts no liability for Feedback shared by you or any third party.

Section 12 – Errors, Inaccuracies and Omissions

From time to time, there may be information on our website or in our services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, offers, shipping costs, delivery times, or availability.
We reserve the right to correct any such errors, update information, or cancel orders if details are found to be inaccurate at any time, without prior notice (including after an order has been placed)

Section 13 – Prohibited Uses

You agree to use our website and services only for lawful purposes. You must not:

• Use the site in any way that breaches UK or international law or regulations.

• Infringe upon any intellectual property rights.

• Harass, threaten, defame, or abuse others.

• Send false, misleading, or unauthorised advertising or promotional content (including spam).

• Upload viruses, malware, or harmful code.

• Attempt to gain unauthorised access to our systems or data.

• Reproduce, copy, sell, or exploit any part of the website or its content for commercial purposes without permission.

We reserve the right to suspend or terminate access to our services if you are found to be in breach of these Terms.

Section 14 – Termination

We may terminate or suspend your access to our website or services at any time without notice if we believe you have breached these Terms.
You will still be responsible for any outstanding payments up to the date of termination.
Certain sections of these Terms, including Intellectual Property, Feedback, Liability, Indemnification, and Governing Law, will continue to apply after termination.

Section 15 – Disclaimer of Warranties

All information and materials on this website are provided for general information purposes only. While we make every effort to ensure accuracy, we make no guarantees, representations, or warranties of any kind, express or implied, regarding the completeness, reliability, or suitability of any information or products.
Your use of the website and our services is at your own risk. We do not guarantee that our website will always be available, secure, or error-free.

Section 16 – Limitation of Liability

To the fullest extent permitted by UK law, DigitalPhysioMadeEasy (and our partners, affiliates, and service providers) will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our website or products.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

Section 17 – Indemnification

You agree to indemnify and hold harmless DigitalPhysioMadeEasy, our employees, partners, and service providers, from any claim or demand made by a third party due to your breach of these Terms, your violation of any law, or your infringement of another’s rights.
We will notify you of any such claim and may require your cooperation in its resolution.

Section 18 – Severability

If any part of these Terms is found to be invalid or unenforceable, that section will be removed, but the remaining provisions will continue in full force and effect.

Section 19 – Waiver and Entire Agreement

If we fail to enforce any right or term in these Terms, it does not mean we waive that right.
These Terms, together with our Privacy Policy and any other legal notices on this website, form the entire agreement between you and DigitalPhysioMadeEasy and replace any previous written or oral agreements.

 Section 20 – Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may transfer or assign our rights and obligations at any time without notice.

Section 21 – Governing Law

These Terms of Service and any disputes arising from them shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Section 22 – Headings

Headings in these Terms are for reference only and do not affect the meaning or interpretation of the clauses.

Section 23 – Changes to Terms of Service

We may update or modify these Terms from time to time. The latest version will always be available on this page.
It is your responsibility to check for updates.
By continuing to use our website or services after any changes are made, you agree to be bound by the updated Terms.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at toyourdoorphysio@hotmail.com.